We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Enjoy flexible international shipping services that currently operate in over 200 countries across the world
Arrange your return for a full refund, we've got you covered with our full Buyer protection
Buy with confidence using the world’s most popular and secure payment methods
The order came very quickly. the quality of the goods is satisfied. The goods are recommended for purchase.
This is my fourth bag, two ordered for friends, and for myself I ordered a second, since the first passed almost three years, almost constantly. Often I travel and transformer backpack very much helps. There are no complaints about the previous bag to the suede, slightly burned with leatherette and fell off the brush. Lightning broke. But she wore both in the tail and in the mane. Expensive price, only claim.
Thank you, everyone is happy. Delivery fast-week, goods good
Very fast delivery, gorgeous packaging, no complaints about quality, I advise you to buy.
The bag came quickly. The quality corresponds to the description. There are no traces of glue.
Super beautiful!
The bag is very beautiful, the yellow brown color is magnificent. the gold metal finishes are of good quality and gives the bag a very classy appearance. Inside the details are clean and well finished. But I take away 1 star because I don't like the main metal zipper instead of being the same as the other smaller zippers, present for the other pockets. I don't know if it is for an aesthetic aspect or to reduce the financial cost + why the middle pocket inside is not made more rigid more solid, it does not separate much as well do not put a pocket between.
The bag corresponds to the photo, delivery 12 days. But to be honest, seeing her alive would have passed without even looking. In the photo it looks interesting, in fact, very cheap, leatherette some shabby, the bottom of the bag is not. In general, a bag for an amateur.
Backpack bag, but looks good
Excellent bag, came quickly
Я особо не в восторге от сумки , красная цена ей 1500р не больше это точно .на замше есть погрешности, на фото видно. У сумки нет дна, как мешок , в забитом виде вроде бы ни чё так . фурнитура под золото, собирается как рюкзак .все качественно прошито .Единственное 5 звезд ставлю за супер быструю доставку 10 дней .Спасибо продавцу за подарок , шейный платочек.
Супер
хорошая и качественная сумочка. чуть больше чем ожидалось, но да ладно. доставка поразительно быстрая 5 дней из Москвы до Нижнего Новгорода, курьером.
Сумка понравилась , она даже лучше, чем я ожидала- качественная, красивая, замша натуральная (проверяла) и хороший кожзам, фурнитура была закрыта прозрачной пленкой. Три отделения, молнии все работают, может быть сумкой и рюкзаком. Доехала очень быстро - за 4 дня до СПБ, заказывала из России, получала на почте..Упакована очень хорошо. Спасибо продавцу за подарочек - небольшой шелковый платок.
Сумка красивая, но очень тонкая. Замша постоянно мятая. Своих денег не стоит.
доставка очень быстрая Да Сибири 6 дней качество на высоте упаковано надежно внешний вид соответствует заявленному единственный большой жирный минус ни в один Из карманов 6 дюймовый смартфон не входит
Very satisfied with the fast delivery and quality of the bag
j'adore
My favorite backpack bag. I 've never seen anything better. My style, my I. sorry that do not make light models (beige) summer options. Packing is worthy of praise.
I got a bag for 3 days. Well, that's great. I order this bag for the second time, I really like this model. The previous was served by 1,5 year-round use, I carried it everywhere, the lining began and the straps rubbed. Suede naturalka is not really there but quality. Seller Thank you
The bag is great! Came quickly, well packed. I am very happy
Ordered with delivery from Russia. The bag came very quickly. The declared quality corresponds.
SUPER Seller, handbag przepiękna, Cudo, wife zachwycona, consistent with the description, RECOMMEND in 100%.
Excellent quality, good size.
The bag is very good, its money is worth it. Seller and goods recommend.